Tag Archives: kto

If you have a problem, just dial 1330

As mentioned in my post on the kind people I met in Korea, I lost my camera on one of the days I was there. Will tell the story in full in another post, but just wanted to share here about the Korea Travel Hotline that I turned to for help. The hotline offers assistance in English, Japanese, Mandarin and of course Korean, 24/7. When you dial the number, you will be asked to select the language you speak and you’ll be connected to an appropriate operator. Now, most websites will tell you the number to dial for the travel hotline is 1330. However, when I called the hotline in Jeju, they told me to contact the local office there. I had a hard time figuring out what was the actual number to call.

Turns out that buried somewhere in the KTO website is this page that tells you that you need to dial an area code if you are calling from a mobile phone outside of Seoul: http://english.visitkorea.or.kr/enu/GK/GK_EN_2_7_1.jsp . Apparently that only holds true for mobile phones, and you should be automatically connected to the local office if you are calling from a landline. In any case, if you are ever stranded or need an English speaker to help, just call 1330 – you’ll be connected to the office in Seoul and they probably can tell you the area code as well (though mobile phone charges will be higher cos you’re making an intercity call). In the case of Jeju, the full no. to call is 064-1330

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